Visa is customer service

Collaborate with peers and customers in a fast-paced, high-impact team environment. Respond to cardholder requests via voice, email and chat in a diverse, multilingual environment. Provide thought-leadership and inspire others in the company through best practices. Maintain adherence to key control and other policies while providing excellent customer service. Evaluate the nature of each call, determine and communicate the appropriate action to complete the request and direct accordingly. Provide general information and support on multiple Visa program features, and transfer to issuing bank for specific account information when necessary.

Take more control of your cards with purchase alerts and stay informed about unauthorized transactions. Learn more about Visa’s Zero Liability policy.

Visa is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status. ויזה כאל שירות לקוחות