it solutions for smbs small businesses can help streamline operations, automate processes, and improve efficiency. This can save time and money for the business, allowing them to invest in growth opportunities. In addition, these solutions can provide a competitive edge for small businesses in the increasingly digital business landscape. These IT solutions can range from no-code software platforms to customer relationship management (CRM) and marketing automation tools.

No-code software platforms enable small businesses to develop their own custom IT applications without extensive coding skills. This can allow them to improve productivity and make more data-driven decisions, resulting in a competitive advantage for their business. CRM and marketing automation tools help small businesses manage their customer relationships and automate key tasks, enabling them to drive more leads and grow their business.

Team collaboration tools allow small businesses to communicate and work together remotely. These solutions can provide features such as video conferencing, real-time messaging, project tracking, and document sharing. These IT solutions can reduce the need for SMBs to travel to meetings, which allows them to save costs and increase productivity.

SMBs are looking for consultative support from their vendors and channel partners, driving demand for managed services. These services can include product support services, professional services and remote IT service desk management for a fixed monthly fee. Analysys Mason expects these services to experience modest growth through 2026. In particular, we anticipate that demand for recurring services such as security audits and optimization, IT planning services, and a combination of onsite and remote IT support will continue to grow among small and medium-sized businesses.